Privacy Policy
Effective Date: 01.01.2025
Wescle Suite (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use, process, store, and share your personal information when you use our website, applications, and services (collectively, “Services”), in compliance with the General Data Protection Regulation (GDPR), the Law of Ukraine No. 2297-VI from 01.06.2010, and other applicable laws.
1. Scope of This Privacy Policy
This Privacy Policy applies to all users of Wescle Suite (wescle.com), including individuals and businesses, across all platforms and services provided by us. It covers the collection, use, and disclosure of information when you interact with our website, services, and third-party integrations. By using our services, you acknowledge and consent to the terms outlined in this policy.
2. Data Controller
The data controller responsible for processing your personal data is:
Wescle Suite
Private Entrepreneur (PE) Mandrik S.I.
TIN: 3289415036
Email: support@wescle.com
Website: https://wescle.com
We operate in compliance with the General Data Protection Regulation (GDPR) as Ukraine aligns its data protection regulations with EU standards.
3. Information We Collect
We collect various types of personal data depending on your interaction with our Services. The data collected falls into the following categories:
3.1 Personal Data You Provide
- Account Information: Full name, email address, phone number, account credentials, payment information, and transaction history.
- Communication Information: Emails, support inquiries, social media interactions, and feedback.
- Other Information: Data submitted in surveys, participation in events, and identity verification data.
3.2 Data Collected Through Use of Services
- Log Data: IP addresses, browser type, timestamps, pages visited, referral sources.
- Device Information: Operating system, device identifiers, browser version.
- Location Data: General geolocation based on IP address for security and service optimization.
- Cookies and Tracking Technologies: Session cookies, tracking pixels, and analytics tools.
3.3 Information from Third-Party Services
We receive data from trusted partners, including:
- OpenAI, Gemini API, Anthropic AI, Stability AI, Unsplash API, and Google APIs.
- Payment processors and fraud prevention partners.
- Marketing and analytics vendors.
Note: Wescle Suite provides software solutions under a subscription model. All data entered by users into our AI tools, website builder, and CRM services is stored and managed on their own websites. We do not collect or store user-generated content such as text, images, or files from these implementations.
4. How We Use Your Information
We use your data for the following purposes:
- Providing Services: To create and manage your account, deliver AI-powered features, and ensure smooth operation.
- Personalization: To tailor content recommendations and improve user experience.
- Analytics: To monitor service performance and gain insights for optimization.
- Marketing: To send promotional materials with your consent.
- Security: To protect against fraud, unauthorized access, and abuse.
- Legal Compliance: To fulfill our regulatory obligations and respond to lawful requests.
We may aggregate or de-identify personal data for statistical analysis and product improvements.
5. Data Sharing and Disclosure
We may share your personal data in the following circumstances:
- With Service Providers: Third-party vendors for hosting, payment processing, customer support, and analytics.
- With Business Transfers: In the event of a merger, acquisition, or sale of assets.
- With Law Enforcement: When required to comply with legal obligations.
- With Affiliates: To provide seamless services across our platforms.
All third parties are required to adhere to strict data protection agreements.
6. Your Rights Under GDPR and Ukrainian Law
You have the following rights regarding your personal data:
- Right to Access: Request access to your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data.
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Request data in a portable format.
- Right to Object: Object to data processing based on legitimate interests.
- Right to Withdraw Consent: Withdraw consent for marketing at any time.
To exercise your rights, please contact us at info@wescle.com.
7. Data Retention
We retain your data only as long as necessary for the purposes described in this policy, including:
- Account data for the duration of your use.
- Transaction records for legal compliance.
- Anonymized data for analytics purposes.
8. Data Security
We implement robust security measures to protect your data, including:
- Encryption of sensitive data.
- Regular security audits and access controls.
- Compliance with GDPR and industry standards.
- Cloudflare services to provide additional security measures, including DDoS protection, firewall management, and performance optimization.
9. International Data Transfers
Your personal data may be transferred outside of Ukraine to comply with business operations. We ensure compliance through standard contractual clauses and other safeguards.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience.
- Analyze website traffic.
- Provide targeted advertisements (where consented).
- Track interactions across multiple platforms for performance improvements and marketing purposes.
We may utilize cookies and tracking technologies provided by third-party services, including but not limited to:
- Google Analytics and Google Ads (tracking website activity, targeted advertising, conversion tracking)
- Facebook Pixel (social media remarketing and analytics)
- TikTok Pixel (audience targeting and performance measurement)
- Twitter Ads (ad performance tracking and user engagement)
- LinkedIn Insights (business-focused audience tracking and reporting)
- Cloudflare (security and performance optimization)
You can manage cookie preferences via your browser settings.
11. Children’s Privacy
Our Services are not intended for children under the age of 13. If we learn that personal data of minors has been collected, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of material changes via email or platform notifications.
13. Contact Information
If you have questions regarding this Privacy Policy, please contact us at:
Wescle Suite Support
Email: info@wescle.com
Website: https://wescle.com
By using Wescle Suite, you acknowledge that you have read and agreed to this Privacy Policy.